Effective Date: February 23, 2025

1. Introduction
At BuzzCraft Digital (“Company,” “we,” “our,” “us”), we strive to provide excellent digital marketing, web development, and PR management services. This Return & Cancellation Policy outlines the terms for canceling services and requesting refunds.

2. Cancellation Policy

• Clients may request a cancellation of services within 7 days of purchase.

• Cancellation requests must be submitted in writing via email to info@buzzcraftdigital.com.

• Certain services, such as custom development and strategy consultations, may not be eligible for cancellation once work has commenced.

3. Refund Policy

• Refund eligibility depends on the type of service purchased.

• Clients must pay 10% of the total service fee if they cancel before work begins.

• If a project is canceled during work, the client must pay 50% of the total service fee.

• If a project is canceled upon completion, the client must pay 80% of the total service fee.

4. Exceptions

• Subscription-based services may have specific cancellation terms outlined in their agreement.

• Promotional or discounted services are non-refundable unless otherwise stated.

• In cases of technical issues or service failures on our part, we will evaluate refund requests on a case-by-case basis.

5. Processing Refunds

• Approved refunds will be processed within 30 days.

• Refunds will be issued via the original payment method unless otherwise agreed upon.

6. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated effective date.

7. Contact Us
For cancellation and refund inquiries, please contact us at:

BuzzCraft Digital
Gurugram, Haryana, India, Pincode – 122001
Email: info@buzzcraftdigital.com